Common Questions (ADC)

Where is Amarillo Diagnostic Clinic located?

Our physical address is 6700 West 9th. We are located at the intersection of West 9th and Quail Creek.

Will Amarillo Diagnostic Clinic accept my insurance?

The physicians at Amarillo Diagnostic Clinic do participate in and accept most insurance plans. There may be some tests or services that your physician orders which are not covered by your insurance. In this instance, ADC’s staff will do their best to notify you in advance of the test or service being performed. We highly recommend you contact your insurance company and be up-to-date on your coverage plan. We too, are concerned over the rising cost of health care; and in an effort to assist you, we will file insurance claims on your behalf. However, you will be expected to pay any co-pay or deductible amounts at the time services are performed.

Is a referral needed to see a physician at Amarillo Diagnostic Clinic?

Some insurance plans do not require a patient to obtain a referral from their primary care physician for certain procedures; however, others do. You should check with your insurance company or the Amarillo Diagnostic Clinic appointment staff to see if a referral is needed. It is the responsibility of the patient to obtain all necessary referrals.

Can I call and speak directly with my doctor?

It is not always feasible to speak directly to your physician when you call the Clinic. Your call is very important to us and will be returned by your physician’s nurse as soon as possible.

Why did it take so long for my return my phone call?

It is very important that your doctor’s nurse have all of the information necessary to return your phone call. This information could be lab results, X-ray and/or other diagnostic test results and your patient records. It takes a reasonable amount of time for this information to be gathered properly in order to better serve you or your family member.

If I have an emergency, what should I do?

In an emergency, you should go to the emergency room in order that immediate care can be delivered. Amarillo Diagnostic Clinic is not an emergency treatment facility, and you should never come to Amarillo Diagnostic Clinic for urgent or emergency care. At your request, your Amarillo Diagnostic Clinic physician will be notified of your condition and reason for emergency care by the emergency room staff.

How long will I be at the Clinic?

At Amarillo Diagnostic Clinic, we have the ability to provide an extensive variety of services all under one roof. To better serve you or your family member, your physician may order tests or exams that take time to complete. The time you spend at the Clinic will depend upon the test that your physician has ordered for you.

More Common Questions

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